![]() Exiting from DeX mode should enable the migration to progress. You can continue to use your Autodesk SketchBook product for. Data can be manually migrated, please reach out to our team at for help.ĭevices in Samsung DeX mode may fail to start the migration. The error message appears because the older Autodesk versions of Sketchbook cant find this server. ![]() Information on how to backup your files can be found in this article: Backing up files before Android update.ĭevices that are managed by Google Family Link may fail to start the migration due to the additional restrictions on the account. We have rigorously tested this process, but if you are concerned about the safety of your data it is always a good idea to have a backup. You can back up your data prior to the migration Please do not force-stop the migration once it has started, as we cannot guarantee that your data will be safe if you do this. Duration of the migration will also depend on the device specifics. did not provide me with the accuracy of linework that Sketchbook offers me. If you have a large Gallery, this migration will take extra timeĪs an example, a large Sketchbook Gallery of 9GB may take 30 minutes to migrate. The migration will start, the screen will show you the progress % of the the migration and how many sketches have transferred.Īt the end of the migration, your sketches will appear in your Gallery. The migration may not work while the device is mirrored to another display. If you use desktop mirroring or Samsung DeX mode, disable it before starting the migration. You must select "Allow" to continue the migration. You'll see a prompt asking you to allow Sketchbook access to files in the Autodesk folder. Where are my files saved Choose where a project is saved locally or to iCloud ( Mac App Store version only ). If you encounter a permissions error when selecting the folder, please check that you have selected the "Autodesk" folder. Then tap the blue "Use this folder" button at the bottom of the screen. Tap on the "Autodesk" folder to select it. When you start the migration, you'll be shown your internal storage folders. Sketchbook is no longer allowed to save its data to the "Autodesk" folder it has used for years, so all your data must be migrated to a new folder. The new API changes where on your device apps are allowed to open and save files. Sketchbook version 5.3 and higher include an update to Google's API, this is a requirement for all new and updated apps. Devices with earlier versions of Android or on Chrome OS will not see a change in how files are opened and stored. These changes will apply only to devices using Android 11 or later. This change only affects Android 11 and 12
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